When Cultures Collide - The Challenges of Global Integration

When Cultures Collide - The Challenges of Global Integration COMMUNICATION DECISIONS(promotion strategies)„ °Ã‚Æ' §indekiler22. Introduction 33. International Communication Decisions 33.1. International Communication Process 33.1.1. Seller/Buyer Initiative Shift 33.1.2. Elements of Internatonal Communication Process 33.1.3. Communication Barriers 83.2. Communication Tools 83.2.1. One-way Communication Tools 143.2.2. Two-way Communication Tools 173.2.3. Online Communication Tools 204. KaynakÂÆ' §a IntroductionCommunication is the final decision to be made about the global marketing programme. The role of communication in global marketing is similar to that in domestic operations: to communicate with customers so as to provide information that buyer need to make purchasing decisions. Although the communication mix carries information of interest to the customer, in the end of it is designed to persuade the customer to buy a product at present or in the future.To communicate with and influence the customers several tools are available. Advertising is usually the most visible component of the promotion mix, but personal selling, exhibitions, sales promotions, publicity and direct marketing.Figure 3One important consideration is whether to standardize worldwide or to adapt the promotion mix to the environment of each country.International Communication DecisionsInternational Communication ProcessIn considering the communication process we normally think about a manufacturer (sender) transmitting a message through any form of media to an identifiable target segment audience. Here the seller is the initiator of the communication process. However, if the seller and the buyer have already established a relationship it is likely that the initiative in the communication in the communication process will come from the buyer. If the buyer has a positive post-purchase experience with a given offering in one period of time this may dispose the buyer to rebuy on later occasions: that is, take initiatives in the form of making enquiries or placing orders.Seller/Buyer Initiative...